Terms & Conditions
This page details the Privacy Policy, Terms and Conditions and Cookie Policy for Wayne Robertson Photography.
By placing an order with Wayne Robertson Photography it is deemed than you have read, understood and agreed to these Terms and Conditions.
1. Privacy Policy
Wayne Robertson Photography only uses your personal details to reply to communication from you, to send you information relating to products or services you purchase, and to send you items you may purchase from this website. Wayne Robertson Photography does not sell or trade any of your personal details to third parties. All personal information transmitted via this site is secured using an encrypted connection.
2. Pricing
All goods on this website are priced in English pounds (GBP), they show the total price of the item including delivery.
Wayne Robertson Photography accepts payment online by credit cards, debit cards and Apple Pay. By placing an order you consent to payment being charged to your chosen payment method as detailed at the time of your order.
3. Delivery of Material Goods
Orders will be processed as quickly as possible and the customer will be informed when their item has been despatched. Please allow up to 14 working days for delivery.
Goods are despatched using either Royal Mail or DPD where possible. The customer will be charged for redelivery if the delivery company cannot deliver and the item is returned to Wayne Robertson Photography.
4. Return of Material Goods
Damaged Items
Wayne Robertson Photography takes great care in the production of all items and also packages items for transit as securely as possible. If an item arrives damaged you must notify Wayne Robertson Photography within 24 hours of delivery to be entitled to a refund. Please send a photograph of the damaged item and also the packaging. Wayne Robertson Photography will contact you to arrange return of the damaged item, and will refund your delivery costs if you provide a receipt showing these costs.
Please refuse delivery if an item appears damaged on arrival from the courier.
Cancellations
If you wish to cancel an order you have placed you must contact Wayne Robertson Photography immediately. You will receive a full refund IF the item has not entered the production stage.
If the item has started production (thus incurring cost to Wayne Robertson Photography) but has not been sent to you, you will receive a full refund minus £10 (English pounds GBP). This fee will be retained by Wayne Robertson Photography as minor compensation for the costs incurred to start production of your unwanted item.
If the item has been produced and sent to you, you have 7 days from receipt of the item to return it at your own expense for a full refund minus the original delivery cost incurred by Wayne Robertson Photography. The item must arrive back with Wayne Robertson Photography in the original new condition to be eligible for a refund.
5. Liability
Wayne Robertson Photography tries to be as accurate as possible with the information on this website. However, there is always a risk of human error and under such circumstances Wayne Robertson Photography will endeavour to rectify errors and omissions as quickly as is practical.
Please be aware that the content of this website shows images/photographs as accurately as possible via industry standard colour calibration. However to ensure compatibility with the widest range of monitors and devices this website does not display the full range of colours present in images and also your monitor or device may be colour calibrated differently resulting in a user seeing differences in image colours from the original image. Minor differences in colour in images are not acceptable reasons for returning an item. Wayne Robertson Photography will not be liable for any subtle colour differences in items versus how they appeared on the customers monitor or device.
Wayne Robertson Photography will not under any circumstances be liable for any consequential loss, damage or injury as a result of:
use of this website
inability to use this website
information, content or images contained on this website or any website accessed via this website
accidental misrepresentation
incorrect supply
late delivery
items sold via this website
any other reason related to this website or services sold from it
Wayne Robertson Photography tries to ensure this website is available and operating correctly however cannot guarantee that use of this website will be uninterrupted or error free. Wayne Robertson Photography will not be responsible for any disruption of service nor the loss or corruption of data experienced due to website host, internet or computer issues.
This website may contain links to external sites, Wayne Robertson Photography will not be held responsible for the availability of, or the content located on or through, any external site, nor for any transactions between you and such sites.
All images and content on this website are the © Copyright of Wayne Robertson Photography. None of the images or content displayed on this website can be downloaded, saved, copied, stored, printed, reproduced or used in any way for personal or commercial gain, or for any other purpose.
6. Cookies
This website uses cookies to keep track of a users visits to this website. A cookie is a small piece of text which is sent to your browser when you visit a website. Cookies are used for a variety of purposes such as personalising a website to a user and to improve performance.
You can set your browser to not accept cookies however this may affect certain features of this website for example the ordering of items via the Store.
